Hours:
-be open from 7:30-6 pm Mon-Fri
-be open one day a week until 8 pm
-be open a half day on Saturdays (9-noon?)
-have staff scheduled earlier and later than open-hours
-do a over night time back-up/close-out
-rotate sched so each person comes in 30-60 min early once weekly to mop/open in the am
-separate surgery drop off time and first appointments to slow morning rush
-charge for boarding at a time before walking/cleaning/meds in afternoon
-when there is two-three vets, take emergency calls during weekend hours to 24/7 (more vets=more emergencies)
-stagger receptionist/tech/veterinarian lunches to be open (and doing business) entire day while still offering everyone 1-2 hour break
-an apt upstairs would allow more hours of operation
Catty Remarks