Tag Archives: communication

In Livid Color

22 May

The basement at work was a mess!  A fucking mess–yeah, the f-word was warranted.

earthquake 1

I didn’t want to do it.  It was a horrid mess and dangerous and disorganized, and I knew I COULD do a great job with it.  But I also knew it would take time, be dirty, hard work, and everyone would be mad. Because everyone at my work (all vet hospitals everywhere?) hates change, and cleaning would mean moving things.  I also knew, whatever work I did would be immediately undone.  Undone by both people wanting the OLD way back, and by people haphazardly shoving things where they didn’t belong.  So I realized it would be a challenge and any benefits wouldn’t last.

So I left it alone for 3 years.  I wanted nothing to do with that tedious job when all the thanks I would get was anger over change, and then, the same ol’ mess.  But then, my boss was talking about having us clean it to be legit for OSHA.  And really, that’s important.  What if a cat got down there and was poisoned by Monsanto?  What if a co-worker was hurt by a sharp tool while trying to grab food?  It WAS a task that needed doing.

And having to clean it as a group, during work hours, while being interrupted by clients, would be worse then just doing a good job of it during off hours by myself.  So I reluctantly volunteered to get it done before the business day started on Wednesdays when I’m there by myself cleaning anyway.  But I gave the disclaimer that I would have to move things, and I must be able to do it in grubby clothes as well as uninterrupted –over 3 or 4 Wednesdays.

My boss was amicable to those conditions (this was a job that really needed doing and of course nobody wanted to do it) so I jumped in whole-heartedly.  I figured if I was going to do it at all, I was going to do it RIGHT.  And I really did.  I was invested.

Honestly, I couldn’t have had a better attitude about the whole thing.  And I could not have worked harder, or done a better job.  I picked piles of random items off the dusty floor, organized piles of like items, scrutinized shelf-space to see where common items could be grouped together, and did heavy lifting and tedious organizing.  All of the chemicals went into rubbermaid boxes, all sharp objects into a lockable closet.  The basement slowly transformed from a dangerous vortex of chemicals and lost things and unknown garbage, into a safe, functional, visually-appealing storage room.

tornado

The trouble came with the storage of Rx food.  You see, our receptionist tracks it, orders it, and sells a good majority of it.  And SHE is probably the most anti-change person at work.  But my work had the dumbest system in place for years.  The canned food was strewn around the basement, but the dry food was stored in the tiny isolation room upstairs.  Then, orders of dog food were set upon tables in the midst of the basement.  It was a real mess, and totally impractical–but I knew changing it would cause strife because that’s the way everyone was used to it.

But only thinking of functionality, order, and ease for EVERYone at work, I preceded to stack it nicely.  I moved the canned flats from a small shelf, a small side-mounted cupboard,  the bench, and a couple of side shelves to one larger set of shelves, where it could be in one easy to see location.  And this went over well with all staff.  Lovely surprise to me!

But then I had an extra empty shelf.  And I knew it would get cluttered with disorganized crap right away if I didn’t fill it.  So I thought–what can I put there?  And it came to me–it would really be ideal to have all the food in one place.  I’ll move the dry food from the top floor to the basement.  But there was a series of hoops to jump through:  The small shelves were fastened to the wall (2nd vet pried them off for me), the shelf upstairs was heavy (my boss carted it down the stairs with me), the shelf we just struggled to get downstairs wouldn’t fit down the basement stairs (3 people helped disassemble those shelves), those shelves were weird to put together (the book-keeper helped me re-build them), there was a large amount of dry food in stock to carry down 2 flights of stairs (3 of us hauled them over an hour).  Got all that?  So there was nothing easy about moving the dry food to the basement so all the food could be in one place.  AND everyone (except the receptionist) helped accomplish it.  But it would be easy, and worthwhile, and practical so it was all worth it.

I came in early to work on part 3 of the basement project (the side room containing Christmas decorations, I131 leftovers, and large yard items) and to my surprise half of the main room had been disassembled.  Similar items I had so carefully stacked off the floor were tossed to the floor randomly.  I’m sure if it had been any easier of a job, I would have come in to the dry food placed in its former locale.  The food looked much as it had before I touched it–with the addition of all the dry.  On the order of 6 groupings of items were moved out of probably hundreds, but it was an affront none-the-less.  They (the spoiled receptionist) had carelessly un-organized my work.  And I’m sure there had been a hissy fit about the changes I’d made.

They (namely, my boss, who ultimately controls all aspects of the hospital) let her move things back where they were.  Under the pretense there was no room for the new food.  Which I KNOW is B.S., because they also moved food I already found a place for, back to the middle.  I’m sure it was all about being change-averse.

DisasTER

Tears came to my eyes.  They had figuratively punched me in the stomach.  All of my hard work, it felt like, was compromised.  Why continue cleaning and organizing?  They were sure to hate it and ruin it anyway. . .  Then, the more I thought about it–the less sad I was and the madder I became.  WHY would they be so thankless about my working so hard to make all of our lives easier?  More importantly, why was this allowed?  I had to say something.  I had worked too hard to apologize for moving things.  I had gone too far, to let them selfishly destroy it.  This wasn’t right.

When my boss came in, I truthfully told her I almost cried when I saw the basement.  And true to form, she (hating confrontation and wanting everyone to like her) said she had nothing to do with it. And I told her she put me in a bad position then didn’t have the decency to protect me when the going got rough (receptionist temper-tantrum).  Then everyone made excuses that there wasn’t enough room.  Which they just may have believed.  Because vets don’t pay attention to details such as who is doing what work, or how big the food stock is normally.

And now they are buying another shelf.  Because they really think there was not enough room–when I know very well there are 3 empty shelves down there and isn’t it funny the tables are set up exactly as before?  Maybe I’ll learn one of these days not to put myself out there by doing anything extra, because I know where my boss’ allegiance lies–and they are not with me.

volcano 1

On the plus side when my boss “offered” me to work “some extra hours” translation:  Wanted me to work full-time over the summer for no full-time benefits, I had no problem saying an unequivocal no.  If I hadn’t been through the incident that morning I would have taken on extra hours I don’t want or need, out of pure guilt.  So there’s that. . .

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More Inappropriate Service

21 Mar

Why does this stuff always happen to me?!

throw trash away picThe gal finally conceded that FedEx SmartPost does not actually bring the package all the way to your address.  They merely transport it to your town/city and hand it off to the USPS.  And she’s been taking a LOT of calls from confused and unhappy people about the SmartPost service.  So let her explain the procedure of SmartPost so you can stop complaining, b/c this is the wave of the future, and you’re just ignorant–not unhappy.

And no one informs you of that prior to you just not getting what you ordered, then tracking it, then making phone calls.  And no one knows which post office exactly.  And there is no way for SmartPost to follow-through at ALL.  And no they have no official channel to complain.

But the service is reduced price–and you get what you pay for.  Plus ALL the big internet companies are using it.  If you didn’t want a hassle you should have chosen a more expensive shipping method.

I called the post office and they gave me a different location based on my zip code.  This location said my package was being held because the address was wrong.  And again, no one bothered to contact me (or Amazon) saying there was any confusion.

What?  You had the exact same address on both portions of the shipment because it was part of the GarbageSAME order?  And you received the other half, with the same address on it a week ago?  Let me transfer you.

Then some guy at the warehouse gets your 20-digit tracking numer and finds your parcel right away.  And reads off your correct address. . .  Oh, you want me to send it along?  Uh, yes that would be great if I could actually receive the package I ordered.

“There are Holes in Your Story”

6 Mar

Ugh–why is it so difficult to stand up for yourself, defend what you feel is right and appropriate, without crossing the line into disrespect, tactlessness, and immaturity?  It’s not like I go out looking for a fight everywhere I go.  On the contrary–I HATE confrontation.  It really makes me feel icky and ruins my whole day/week/month–depending on with who and how big of an impact it has on my life.  And I don’t want to be over-emotional and reactive, especially given my impending 30th birthday.  I want to be an adult about things and pick my battles.

It just seems sometimes like everyone is against me.  And it’s so hard to maintain an upbeat attitude–or just neutrality.  Work–you know THAT story.  School?  You’ve heard that too.  And now mechanics?  I feel like I should be able to SAY something if I’m getting cheated.  And I’m pretty certain that they looked at me (small, young, female, gay) and increased my price accordingly.

It’s no excuse, but I think the financial situation in this region leads a lot of people to act sketchy. Business owners take on more then they can handle well.  They may charge more.  They may cut corners.  And consumers don’t want to pay for service.  They complain no matter how awesome the work.  Everyone is emotionally charged, because money is tight for all.  Owners need customers to keep their business. Consumers do not have extra money to spend.  But I shouldn’t be the one left feeling bad.  Not this time.  This was not my doing.

I feel like I am within my rights to give a bad review on a review-site for bad service.  And I should be able to do it without the business owner giving me a lot of $hit about it.  I stand by my review.  But now I have doubts–SHOULD I have given a poor review for bad service?  Is my opinion valid about my experience?  After such a heated conversation–with an adult, business owner–well, I’m doubting ME.  That’s not right.  They were the jerks.  My opinions and memories of the event are valid and accurate.  I should not be the one feeling sorry.  And yet, the confrontation is tugging at my mind and making me feel awful.

And it kept me up and or restless all night, so I was exhausted all day.  And yet, I had my best Riverpoint–no probably best college class EVER today!  At least in the social realm of things.   But back to the a$$ and his horrid phone call 20 days after my review and visit–it impacted my productivity.  And THAT makes me crazy and angry that some Douche-bag had that far-reaching affect on me–when he and his business were in the wrong.

The final installment of the Rusty drama will be posted tomorrow.  Right now (7:15PM) I’m going to get some much needed sleep.

I Don’t Subscribe: Celebrate Something Else [Anti-Valentine’s #7]

14 Feb

As the obnoxious gay fellow sitting next to me in class found out when he cheerfully asked if I was excited for the impending “holiday.”  If you don’t remember my practical explanations of why the day is created for gains of capitalism, unfair to males, encourages gendered and unreasonable expectations from women, is detrimental to the environment, and HURTS people (diamond miners), look back at my annual blog post.  

2 year anneversary 013

As I have exhausted all angles trying to persuade you to discontinue celebrating such an awful tradition, this year, I appeal to choice.  OK, I get it, February isn’t the greatest month.  Especially following those gigantic holidays of Novemeber, December, and January.  February is back to the grind.  And it’s still cold.  And there’s really nothing real to celebrate until Memorial Day.  By real, I exclude St. Patty’s day, another concocted day that is abused to celebrate getting drunk on green beer.  And Cinco de Mayo, where Mexican restaurants get into the black for the year by peddling. . .  “Mexican” food, and yet more alcohol.  

Lesle's eye-breasts

But I’m getting off the point here are some special events that have occured on February 14 in years past.  And any one of them could have a celebratory holiday devoted to it.  More Worthy Cause for Celebration:

1778:

  • The United States Flag was formally recognized by a foreign naval vessel for the first time, Anatomy 28when French Admiral Toussaint-Guillaume Picquet de la Motte rendered a nine gun salute to USS Ranger, commanded by John Paul Jones.

Yay!  Boating and America and the flag!  What’s not to like?  OK, we already have Flag Day, Independence Day, and you’re not feeling a holiday devoted to sailing for whatever reason.  There’s more:

1794:  1st U.S. textile machinery patent granted, to James Davenport, Philadelphia

Clothes and fashion!  But I see this becoming a capitalistic nightmare–let’s move on.

1872:  1st state bird refuge authorized (Lake Merritt, California)

LF unicornsNothing here to hate on.  And maybe a parade featuring birds would be in order.  Or free admission to all avian-related places.

1876:  A G Bell & Elisha Gray apply separately for telephone patents Supreme Court eventually rules Bell rightful inventor

Yes!  Phones and communication–we cannot live without those.  This could easily take over V-Day with all those Apple-heads everywhere.

1889:  1st train load of fruit (oranges) leaves Los Angeles for east

1899:  U.S. Congress begins using voting machines

Politics get more honest.  But they have a long way to go before a fair system is achieved *cough heffalumps and woozelsabolish lobbies*

1919:  United Parcel Service forms

Again, another service we absolutely could not live without.  

1920:  League of Women Voters forms in Chicago

Girl-Power!

1924:  IBM Corporation founded by Thomas Watson

wine countryMore communication things–I see a trend here. . .

1936:  National Negro Congress organizes in Chicago

Yes!  The beginning of Civil Rights!

1946:  Bank of England nationalized

1963:  U.S. launches communications satellite Syncom 1

1966:  Wilt Chamberlain breaks NBA career scoring record at 20,884 points

Such a great fact, but without drinking involved I’m not sure non-sports enthusiasts would be on Oct 2011 031board–and definitely not so close to Superbowl and the Daytona 500.  Moving on. . .

1966:  Australian currency is decimalised.

1971:  Richard Nixon installs secret taping system in White House

1976:  U.S. performs nuclear test at Nevada Test Site

LF penguinsBoo, hiss to all the resultant nuclear waste getting dumped in the state.

1978:  1st “micro on a chip” patented by Texas Instruments

Communication!  I’m telling you, this needs to be the communication holiday.  Pay homage to all of this technology we can’t get by without for even 10 minutes.

1989:  World’s 1st satellite Skyphone opens

See?

1989:  The first of 24 satellites of the Global Positioning System are placed into orbit.heart flowers

GPS too?  I’ve decided I’m replacing Valentine’s Day with some sort of communication celebration.

1990:  Space probe Voyager 1 takes photograph of entire solar system

All right!  So I think I’ve decided on the history of communication technology holiday.  Now, what makes a holiday great?  Food, definitely   Special beverages for sure.  A parade never hurts.  Something–festive.  And obviously, communicating to many people or in  some awesome way to celebrate history.  Well, we have until next year to decide 🙂  Happy Communication Day everyone!

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