-my parents were out & about w/high covid risk. Won’t listen.
-mom said she thought dad didn’t love her anymore (I hope/think it’s probably his depression)
-the heating pad burned Steins tummy
-mom saying trumpy talking-points
-KDouche accused me of excessively routing & holding claims too long
He said I would need to sit side by side with our mentor so she could tell me what I was doing wrong… I told him (for at least the 7th time, between emails and verbally on phone calls) that even this phone call gives me anxiety. And I asked if I could just do the work and send the claim for her to check it. He did not listen. He did not try to work with me. He did not see any other way to accomplish the goal other than the one method he stated. Kind of annoyed I was asking for accommodation for my anxiety disorder, he said she would be side by side watching me do the claim so she could tell me what I was doing wrong in real time. I was upset bc I do have anxiety, and have emailed him at length about that, and even talked about getting an ADA for anxiety, but he would not work with me. After a long pause, where I was considering bringing up the ADA or alternate methods to achieve the goal, I just said I understood—mostly bc he never listens to me anyway, so why bother?
5/18/21: KDouche’s recap of our 1:1
I understand that your anxiety can get really bad, however, it is best for someone to sit with you on a live claim example. This way there is no confusion and they would be able to see first-hand what’s happening and possibly propose a solution. This will also aid in your questions in regards to the Xref claims.
I do mostly Zx claims all day long, and they are my favorite.
The auditors have looked them over many times, and the Zx claims passed as correct.
I do not have questions about Zx claims.
There are many correct examples of Zx claims that I complete every day and claims that have passed audit.
I couldn’t do those random 6 that came through unpaid, for the reasons I explained verbally in the 1:1, and wrote out in an email recap of the 1:1 bc I could tell KDouche wasn’t listening to me.
He is STILL under the impression I am doing them wrong even though I do them all the time.
-Jogre micromanaged me
-KDouche said “we need more”
I emailed you back regarding your email, but I think it got confused within the chain. In the email, I told you I originally provided: The claim #, pend, the auth #, how many units it was over, the problem that it’s split into a decimal, a picture of the calculator showing the days split into a decimal, and a pic of the wf tab, and wf box # I got to. Also, it wasn’t my question—it was a directive of the wf to send it to TL. And I asked what else I need to do. I really need to know what else to send to clear up future confusion, as this is a persistent problem.
I asked what else was needed, because I felt like I had sent everything, and rather than admitting he didn’t read the email chain before admonishing me, he gaslighted me and said a vague: “We need more.” And that’s all he would tell me. By the end of the call, I was literally screaming, “What else do you need????!!!!”
-We pinched Bison’s neck in his collar & he said he always hated us so he wanted to move out
-EEOC didn’t even open my documentation & got everything wrong in the 1 paragraph they wrote!
As a last resort, I went through with reporting my work harassment and retaliation to the government. I spent 3 hours on the phone telling my caseworker the specific details of what happened. Then I spent 5 hours on a weekend, trying to make all my documentation understandable to an outsider. It contained a lot of jargon and technical information. I sent a whole zip file of the documentation because it was SO much evidence. The day before the case was to be finalized, my case worker emailed asking me to call her a 2nd time. I was only able to speak to her for 10-15 min during my lunch break. And guess what? I could tell
SHE HAD NOT TAKEN ANY NOTES DURING OUR FIRST 3 HOUR CONVERSATION, AND SHE SAID SHE WAS UNABLE TO OPEN MY ZIP FILE, SO SHE HAD NOT READ A SINGLE WORD OF MY DOCUMENTATION.
I felt like it was a colossal waste of time, and hopeless. When she finally did start my case, the one paragraph was full of incorrect information, and did not identify the correct problem. #$%^@*
-dad drove recklessly and was lucky he didn’t cause an accident, and wrecked the car
-KDouche said I worked off the clock
Employee Handbook: Timekeeping Violations As a company founded on ethical behavior, we take timekeeping violations seriously. It is a violation of company policy for anyone to work off the clock, incorrectly report hours worked, or alter another employee’s time records without a legitimate reason or authorization to do so. It is also a violation to instruct, encourage, or pressure someone to engage in any of these acts. Any employee who engages in behavior that results in inaccurate timekeeping or incorrect payment is subject to discipline up to and including termination.
-dad weird sex-talk
-HR didn’t help me
-Goose has a mass in his diaphragm
Dr.,
I have been thinking of what to say, and sorry, if this is all over the place. I’m concerned with the density on x-ray too. I want everything for Goose, and want to have him (happy and comfortable) as long as possible. I was trying to imagine what it could be to foresee what the treatment could be. . .
If it was a tumor, most the time there would be some anomaly on bloodwork, is that true? And I didn’t think he was really at risk for diaphragmatic hernia at his age/activity level (I’ve heard about it in regards to very young puppies)? And if it was fluid, he would still have a “wet” sound or some respiratory symptoms? I guess I’m not actually asking for the textbook of the various possibilities.
My real question is: Out of all the possibilities your knowledge and experience can think of–what is most likely, and are any of them completely reversible for Goose, & what timelines should I prepare for? I don’t feel at his weight/age he’s a very good candidate for any surgery–do you think he would be? I wouldn’t want to lose him in trying to heal him w/sx, especially if it was uncertain to work, or only bought him a little more time. Because, honestly just knowing what it is but not having a viable/affordable/long-term treatment would be more horrible than just not knowing for some reason.
I would only want to do u/s if it would absolutely tell us what it is, if there is definitely a treatment, and if that treatment worked for Goose long-term. Which is to say, I know you’re not prescient, but you do have tons of experience. Please be candid.
In every scenario, I’d like Goose to be as comfortable as possible.
Thank you so much,
Reply:
My biggest concern/worst case scenario for that area in Goose’s x-ray would be a cancerous mass. However if surgery would not be a possibility then I agree the ultrasound would be a bit of a moot point.
As long as he is comfortable, I think it would be reasonable to do some watchful waiting for him. If his respirations change, he is not eating, has vomiting, or any other signs he is not feeling well, we could repeat x-rays and address any findings at that time.
Even though we can do 100% of the job from home. And we have been working from home just fine since March 15. And we made production records.
Nothing has changed with the Covid pandemic since they had us work from home. In fact, cases in Arizona are going up.
They are still adamant we must return to the building June 1st.
And our building is not conducive to reducing the risk of getting sick. I am absolutely certain people will spread the virus.
We work in one open room. 157 on the claims side, then however many on the opposite side of the fairly open building in Customer Service. Our cubicles are short, and management already said it would be too expensive to raise the walls. As I complained here many times, I could already feel the cough/sneeze air of the gal in the cube behind me (because she doesn’t cover her shit).
The long hallways are open, kitchenettes with the water, microwaves, and refrigerators, are part of the big, open room and shared by most. We all have to enter and leave by badging in and out of one central bottleneck. There are 2 women’s bathrooms only with 5 stalls and 3 sinks. They are crowded routinely. We share them with the CSRs. The janitor cleans the bathrooms twice daily, and when he does, he closes 1 of the bathrooms so the entire female claims and CSRs share 1 bathroom of 5 stalls and 3 sinks.
I am very concerned. We already got many messages through the emergency system that someone in our building had been diagnosed with Covid-19 (this was toward the beginning of work from home).
Work says our health is the number 1 priority. But I find that hypocritical since they’re dragging us back in with no justification in the middle of a global pandemic.
Leadership sent out a handout of the guidelines:
Do a self-survey and self temp check before entering the building (people are not careful, people lie, some carriers are asymptomatic)
Wear masks in common areas (except common areas got perverted to ‘not our big, open room where we all work and breathe for the majority of the day and there is recirculated AC. Oh, and my supervisor diluted the manual’s instruction more by telling us that the masks are a recommendation, not a requirement)
Social distance and stay 6 feet apart (except the said our short cubicles are 6×6 so we’ll be the same distance as always. And the bathrooms are going to be a bottleneck. And the kitchenettes because so many of us have to share them. And I’m worried leadership will come right to my desk to tell me things or help me with work.)
They said they’ll increase the air flow rate in the buildings they own. (They don’t own our building. Even if there is increased rate, it’s still a closed building, and the AC is still recirculated all day long as everyone breathes–without masks).
Work said they’re following federal, state, and CDC guidelines. (Trump hasn’t really implemented any plan whatsoever, and he has ulterior motives to prioritize the economy over everything else so he can get reelected. Our governor also prioritizes buisiness because the state ran out of money probably and he’s bought and paid for by corporations. Our governor has already opened stores, malls, dine in restaurants, bars, gyms, pools, and casinos if that tells you where his priorities are. And when people broke his recommendations by opening earlier, or having enormous groups with no health measures–he did nothing. It was not enforced at all. No fines, no orders to close down. Nothing happened. So we can’t depend on that douche to implement public health measures that are reasonable. And the CDC has been politicized and muzzled, so their recommendations are weak and diluted.
So the federal isn’t doing anything for public health–they’re actively working against science and health measures. Our red state is tired and inconvenienced and money over lives so no one is helping prevent the spread. We are in a right to work state, so I have no protections if my work demands I go back–even if I feel unsafe doing so. And I know even if I fight, they will say we’re essential health care workers so they really don’t have to make any accommodations at all to require us back in the building. And obviously we HAVE to keep the job. That’s not even close to an option.
But I don’t like it.
But I get so tired of capitalism and corporate interests jerking the little people around. I want to have rights and a voice, and wish unions were mainstream. We needed Elizabeth Warren to take care of some of this corruption and money over lives ideals that Americans just have to live by. I want to feel safe at work.
I’m legit worried as soon as we step into work we will get the Covid-19. So what was the point of us working from home at all, if we go back before the peak even hits the state? I never thought moving to a red state might literally kill me…
I have been talking shit on Twitter, because that’s all the action (aside from voting when it’s time) that I can do about this pandemic/economic situation. Arizona’s Governor has now not only refused to shut down (reasonable) non-essential businesses–he blocked mayors and other local governments from doing it.
He sent out a list of essential businesses that would stay open: All the things you would expect such as health care and residential (LTC) homes, grocery, gas, and charity. But also schools and day cares, ride-sharing, real estate, hotels/motels. Golf courses, pawn shops, gun stores, laundry services. Which of course, is fucking ridiculous.
And because both our Governor and our Federal Government are pretending this Coronavirus pandemic is just another flu, the residents of AZ are not taking it seriously and modifying their behavior for the most part. And they have a false sense of security because Arizona’s positive tests are relatively low. What people aren’t accounting for is that tests can’t be positive if they aren’t given. The state’s testing parameters are you must have traveled internationally or come into direct contact with someone who has. And you have to be sick to the point of requiring a respirator. So, in short, not many people. Arizona isn’t testing hardly anybody that has just all symptoms.
Also according to China, 1/3 of the people who had positive results, were asymptomatic. And on the cruise ship that had all the positives, half of those that tested positives were asymptomatic. Meaning, even people that think they’re healthy are spreading Coronavirus. One other scary conclusion from that Princess whatever cruise ship: All the passengers were off the ship for 16 days. And cleaning had not commenced. Scientists were swabbing cabins for signs of the virus. And they did find live virus. SIXTEEN days after passengers had disembarked. The virus lived on surfaces for over 2 weeks!
So I’m frustrated with the people consuming Fox news and Trump briefings and taking it as truth. Believing it to everyone’s detriment. And endangering us all. I don’t understand why people would support politicians that go against their own interests. News Flash–Arizona has an old population. And a lot of these seniors are the ones drinking the republican kool-aid, which endangers their life. I just don’t get it…
I want to catalog everything that’s going on, because it’s not every day you live through a global pandemic. But the news is coming so fast and it’s just an overwhelming amount, and so much of it is questionable (maybe or maybe not based in fact) so it’s too difficult to say everything.
I can tell you I’m scared our work will make us go to the physical location too soon. And they can do that even with a shelter in place order (which AZ doesn’t have & probably won’t get) because we are in the healthcare industry. Which along with military, media, etc is exempt from shelter in place.
I’m worried because we work in one big room with 200+ people in it. Low cubicle walls, no real barriers. The air is recycled. We share 2 bathrooms with even more people–the customer service reps inhabit the entire other side of the building and use the same bathrooms. And I can always hear people coughing and sneezing, all the times. So I’m worried.
I intuitively knew that even though everyone was touting wash your hands, wash your hands, that it isn’t enough. Because even for regular colds and flues, if someone coughs or sneezes or breathes on you it’s in the air and you breath the germs. And sure enough, research is coming out that the virus lives in air for 3 hours! Not to mention on surfaces for hours and days depending on the type.
So I want to continue to work from home. And I’m angry at anything that threatens that:
America’s capitalism– big business, stocks, and making money always gets prioritized above all else in this country.
Trump– he has ulterior motives to make the economy look good so he’s trying to downplay the severity of this virus, limit testing so the stats don’t look as bad, lying about mitigating solutions because he wants to sweep this under the rug quickly but prior to this pandemic got rid of all the experts who could do that.
Republicans– because it’s always money with them. They want to bail out big corporations, and signal to people this isn’t a big deal, just go on with business as usual (aka get back to work to make $$$).
Doug Ducey– who is a Trump lackey so is also trying to downplay the virus to help business. He wouldn’t order a statewide closure of non-essential businesses like bars and restaurants. He doesn’t wanna hurt the economy even though it’s inevitable, AZ’s population is old and there are a lot of multi-generational families here, and lives should come before money.
stupid/sheep/republican/ignorant/callous/etc people– the ones who are not changing their behavior at all and are probably directly spreading it by going out sick, or indirectly by going about their regular routines as asymptomatic carriers. These are the people that are going to spread the virus to everyone, and I hate their inability to use reason and logic and not be in denial and/or selfish.
My work– because wash your hands just won’t cut it, and I suspect they know that but will prioritize productivity over our health.
So far we have 1-2 more weeks of work from home, but I’m dreading that they’ll call us back to the building despite the science…
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